Jira Software Lifecycle: End Of Life And Support Status
Last updated on February 26, 2025
Jira Software is a project management and issue-tracking tool for collaborating teams. It is primarily used by developers, programs, project managers, and administrators.
Support status guide
End of life (EOL) is the end of a product’s useful life. When a product reaches the end of its life cycle, the manufacturer no longer supports it. The following table explains the different phases of a product’s lifecycle. Testing status is when the product is initially released and EOL is when product support is no longer offered. The time between these two points is the support timeframe.
Testing
The software is not yet publicly available. It is in testing phase i.e., alpha, beta, release preview etc.
Active
The software is actively supported by the vendor.
Phasing Out
The software will soon reach its end of life. You need to look for upgrade or migration options. The software will automatically go into phasing out status 2 months before end of life.
End Of Life
The software is no longer supported by the vendor. You need to make sure your system and environment are safe.
Version
Released
Active Support
Developed by Atlassian, Jira Software is offered in 3 variants:
- Jira Software Cloud – Cloud-hosted Software as a Server (SaaS) edition
- Jira Software Server – Self-hosted client-server edition
- Jira Software Data Center – Enterprise-level self-hosted edition
The Cloud edition is constantly updated by Atlassian, and therefore always supported. Thus, the table above only shows the support status for the Jira Software Server and Jira Software Data Center versions.
Note that the Jira Software Server will permanently reach the end of support on 15th February 2024, as Atlassian shifts everyone to either Jira Software Cloud or Jira Software Data Center.
Jira Software Server and Data Center versions are offered as both LTS and regular editions. Atlassian releases a single LTS version each year (normally) which is then supported for 2 years, during which it receives constant bug fixes, security updates, and new features.
There are multiple non-LTS regular releases each year, but there is no fixed release pattern. Every regular Jira Software version is supported for nearly 6 months.
EOLs